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Property Damage Claims Management Service Provider – Aspray

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Property Damage Claims Management Service Provider – Aspray

Company Overview

Since 2005, Aspray has provided a much-needed service to people when they suffer damage to their home or business premises. A relentless commitment to customer service has enabled Aspray to stand out in the Property Damage Insurance Claims Management sector and led to industry recognised awards being won year after year.

When you make a claim, the insurance company often appoint a loss adjuster to protect their interests, their role is to scrutinise the circumstances in order to find a reason to pay out as little as possible or even reject the claim. For that reason, it is important to have Aspray fighting your corner.

Aspray’s nationwide network of over 50 franchise partners exclusively represents the policyholder’s best interests, from their role as a loss assessor, helping their customer achieve the settlement they are entitled to, through to project managing the repairs to the property. The service is at no cost to the customer, provided Aspray’s approved contractors complete the repairs.

Franchise Overview

Franchise partners benefit from low overheads, continuous support from our qualified and experienced claims handling team, training in the field, the choice to work from home and the potential to earn a high income.

Aspray are currently looking for new franchise partners with excellent communication skills, a solution orientated attitude to all tasks and the drive to build a profitable business with a customer centric focus.

The reputation of our business is of paramount importance, this is portrayed in our stringent selection process which applies a variety of selection techniques, from profiling tools which assess your values, work style, competencies, and strengths, to interviews and guided due diligence, all designed to ensure the Aspray franchise is right for you.

Our commitment to our franchisees was highlighted this year when we achieved the 5-Star franchisee satisfaction award following an anonymous BFA survey taken by our network. The survey also showed that 91% of franchisees surveyed would like to renew their franchise agreement for a second or third term.


Training and continuous development are not just important, they are vital. Knowledge is a huge part of our culture and is key to Aspray holding its position as a leader and strong competitor within the industry.

The head office team are committed to helping franchise partners understand how best to achieve their full potential by equipping them with the tools needed to effectively manage and build a profitable business.

Accredited Induction

The ten-day induction training course has been accredited by the British Damage Management Association (BDMA). Aspray fund those franchisees who want to further enhance their professional competency by gaining a certified qualification from the BDMA.

Ongoing Claim Handling Support

The centralised claims handling team are always on hand to provide practical support with understanding insurance, negotiating, and settling the claim. The team manage the phones 7 days a week, 24 hours a day and are often the customers first point of contact.

The support manager provides one to one training in the field on how to project manage the repairs to the property, this includes identifying and surveying the damage to the property, understanding the required building works and the process for restoring the property.

Sales and Marketing

Aspray have established a large national network of businesses who refer claims for the franchise partners to manage. The head office sales team will visit the region in your early months, with the aim of registering introducers who could offer claims leads to the network.

New franchise partners follow a comprehensive sales and marketing strategy designed to help build their business quickly, by way of a detailed launch action plan. This is supported by “hands-on” training within their territory from a sales development manager.

For further information about this franchise opportunity, please submit your details via the ‘Contact Listing Owner’ form above.


Training Provided
Franchise Type
Home Based

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